
Frequently asked questions
Find answers to common questions about our products and services
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We offer a 5 day return policy on all products. Items must be unused and in their original packaging.
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Standard shipping typically takes 5-7 business days.
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Yes, for general muscle tension and everyday soreness — that's exactly what it's designed for. Start on the lowest speed and use a gentler attachment. If you have a diagnosed condition like nerve damage, diabetes, or a blood clotting disorder, check with your doctor first before use, as with any percussion therapy device.
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You're covered by a 1-year warranty, and shipping is free both ways on eligible claims — so there's no added cost or risk in trying it. You just need to mail us
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Each one is shaped for a different job — broader heads are built for large muscle groups like the back, thighs, and shoulders, while smaller, more precise heads target tight knots and sensitive spots like the neck and feet. You switch between them depending on where you're working.