
Frequently asked questions
Find answers to common questions about our products and services
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Yes. It works only through warmth and gentle massage — no medication, nothing applied to the skin. It's a drug-free way to ease cramps you can reach for as often as you need. If your cramps are severe or unusual, we'd still recommend a word with your doctor.
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Standard shipping typically takes 5-7 business days.
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Every device is backed for 6 months against manufacturing defects. If something isn't working as it should within that window, reach out, and we'll set it right or refund the whole amount — no drama.
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The strap adjusts to fit a wide range of body types, and the device is slim enough to sit unnoticed under everyday clothing. You can wear it at your desk or on the move without anyone knowing it's there.
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A full charge carries you through multiple sessions, so a single evening — or a full day at work — is comfortably covered before it needs plugging in again. It charges over standard USB.